This privacy policy sets out how Hampitrip.com uses and protects any information that you provide when using this website. Hampitrip.com ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our travel booking services.
Hampitrip.com is committed to ensuring that your privacy is protected. If we ask you to provide certain identifiable information, it will only be used in accordance with this privacy statement. This policy applies to all services provided by Hampitrip.com including tour packages, hotel bookings, car rentals, and travel planning services.
Introduction & Scope
This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website hampitrip.com and use our travel services. This privacy policy applies to all information collected through our website, mobile applications, and any related services where this policy is posted.
We comply with applicable privacy laws and regulations in India, including the Information Technology Act, 2000 and the rules framed thereunder. Our commitment to data privacy is fundamental to how we operate our business.
General Hotel Policy
- Valid photo identification is required at check-in.
- Early check-in or late check-out is subject to availability and may incur charges.
- Standard check-in: 12:00 PM | Standard check-out: 12:00 PM.
- Room service charges, telephone bills, snacks, and food are extra.
- Hotels may deny check-in to couples without valid proof of identification.
- The primary guest must be at least 18 years old.
What We Collect
We collect information that you voluntarily provide to us as well as information that is automatically collected during your use of our website and services.
Information You Provide:
- Contact Information: Name, email address, phone number, and physical address
- Travel Information: Travel dates, destinations, preferences for tours, hotels, and car rentals
- Payment Information: Credit card, debit card, or other payment method details (processed securely by payment gateways)
- Personal Details: Age, gender, nationality, and ID number for hotel bookings
- Communication Preferences: How you prefer to receive updates and promotional materials
- Demographic Details: Postcode, preferences, interests, and travel history
- Travel Requirements: Special needs, dietary restrictions, and accessibility requirements
Information Automatically Collected:
- Device Information: Browser type, IP address, operating system, and device identifiers
- Usage Data: Pages visited, time spent on site, links clicked, and search queries
- Location Data: Approximate location based on IP address (with your consent)
- Cookies & Tracking: We use cookies to enhance user experience and track user behavior
How We Use the Information
We use the information collected for various purposes to provide, improve, and personalize our services:
- Service Delivery: To process your bookings for tours, hotels, and car rentals
- Payment Processing: To process payments and send payment confirmations
- Communication: To send booking confirmations, itineraries, and customer support
- Customer Support: To respond to inquiries and resolve issues with bookings
- Marketing: To send promotional emails about offers, new tours, and special deals (with your consent)
- Personalization: To customize your experience based on preferences and travel history
- Analytics & Research: To conduct market research, analyze trends, and improve services
- Compliance: To comply with legal requirements and protect against fraud
- Website Improvement: To enhance user experience and fix technical issues
- Internal Record-Keeping: To maintain accurate records of your interactions and transactions
Security & Data Protection
We ensure the security of your personal information through appropriate physical, electronic, and managerial procedures to prevent unauthorized access, disclosure, or modification of your data. Your information is treated with the highest level of care and confidentiality.
Security Measures:
- SSL/TLS Encryption: All data transmission is encrypted using industry-standard SSL/TLS protocols
- Secure Payment Gateway: Payment information is processed through secure, PCI-DSS compliant payment gateways
- Access Controls: Only authorized personnel have access to your personal information
- Data Minimization: We collect only the minimum information necessary for service delivery
- Regular Security Audits: We conduct regular security assessments and updates
- Breach Notification: In case of any data breach, we will notify affected users promptly
While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
Links to Other Websites
Our website may contain links to third-party websites including hotel booking sites, airline websites, and travel-related platforms. We have no control over the content or privacy policies of these external websites. We are not responsible for the privacy practices or content of websites operated by third parties.
We strongly encourage you to review the privacy policies of any external websites before providing your personal information. Your use of third-party websites is governed by their respective terms and conditions.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and analyze website usage. Cookies are small data files stored on your device that help us remember your preferences and recognize you during future visits.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality and security
- Performance Cookies: Help us understand how visitors use our website
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Track your interests for personalized advertising
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
Your Rights & Data Subject Rights
Under applicable data protection laws, you have the following rights:
- Right to Access: You can request access to the personal information we hold about you
- Right to Correction: You can request correction of inaccurate or incomplete information
- Right to Erasure: You can request deletion of your personal information (subject to legal obligations)
- Right to Restrict: You can request restriction of how we process your information
- Right to Portability: You can request your data in a portable format
- Right to Withdraw Consent: You can withdraw consent for marketing communications anytime
- Right to Object: You can object to processing of your information for specific purposes
To exercise any of these rights, please contact us using the contact information provided at the end of this policy.
Controlling Your Personal Information
You have the right to control how your personal information is used and shared. Here's how you can manage your information:
- Marketing Communications: You can opt out of direct marketing by unchecking the appropriate options when submitting forms or by clicking "Unsubscribe" in our marketing emails
- Email Preferences: If you previously agreed to receive marketing communications, you can change your preferences anytime through your account settings or by contacting us
- Data Sharing: We do not sell, distribute, or lease personal information to third parties unless required by law or with your explicit consent
- Information Requests: You may request details of the personal information we hold about you by contacting us with valid proof of identity
- Correction & Updates: If you find any inaccuracies in your information, please contact us immediately for corrections
- Third-Party Sharing: Your information may be shared with hotel partners, car rental companies, and guides only as necessary to fulfill your booking
- Consent Withdrawal: You can withdraw your consent for any data processing activities anytime
Please note that withholding certain information may prevent us from providing our services effectively.
Data Retention Policy
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. The retention period depends on the nature of the information:
- Booking Information: Retained for minimum 3 years for accounting and legal compliance
- Payment Information: Retained according to payment gateway and banking regulations
- Marketing Data: Retained until you unsubscribe from communications
- Account Information: Retained for duration of your account plus 2 years after closure
- Correspondence: Retained for minimum 1 year for customer service purposes
After the retention period, personal information is securely deleted or anonymized unless legal requirements mandate longer retention.
Contacting Us
If you have any questions, concerns, or requests regarding this privacy policy, our privacy practices, or how we handle your personal information, please contact us using the information below. We will respond to your inquiries within 30 days.
Privacy Contact Information:
Changes to This Privacy Policy
Hampitrip.com reserves the right to modify this privacy policy at any time. Changes will be effective immediately upon posting to the website. We will notify you of any material changes by updating the "Last Modified" date at the top of this policy.
Your continued use of our website and services following the posting of changes constitutes your acceptance of the updated privacy policy. We recommend reviewing this policy periodically to stay informed about how we protect your information.
Complaints & Escalation
If you believe we have violated your privacy rights or not complied with applicable data protection laws, you can file a complaint with us. We will investigate the matter and respond within a reasonable timeframe.
Additionally, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction if you believe your rights have been violated.
Contact Us
Please reach out to us with any privacy-related questions or concerns: